Basecamp Login

Video demonstration and instructions on how to use the Basecamp Login:

Follow These Steps to access your Basecamp Account

1. First Enter the Basecamp Login page address or URL into the address bar of your browser:

https://launchpad.37signals.com/basecamp/signin?failed_authentication=true

2. Then on the text field that says USERNAME, enter your Username or your User ID

3. Next on the text field that says PASSWORD, enter your Password

4. You can also tick off or click the box that says REMEMBER ME ON THIS COMPUTER so you don't have to login each time you visit this site

5. Click the SIGN IN button to proceed to your Basecamp Account

 

Having trouble logging in to your Basecamp Account?

If you're still having trouble logging in, you can follow these steps to reset your USER ID and PASSWORD.

1. Under the SIGN IN BUTTON, click the link that says I CAN'T SIGN IN OR I FORGOT MY USERNAME/PASSWORD

2. Then follow the instructions there and provide the needed information to retrieve your User ID. In this case, you will have to enter in your email address to reset your Username and Password

3. Next click on the button that says SEND ME RESET INSTRUCTIONS. The instructions for resetting your credentials will be forwarded to your registered email account

Still having trouble logging in? No worries, simply contact the Basecamp directly and get help with your Basecamp Login:

Tweet a question to @37signals for a quick answer between 10pm–7am Mon–Fri.

http://help.37signals.com/bcx/tickets/new - File a Ticket Link

1 If you couldn’t find your answer in our FAQs and Help Guides…

2 File a ticket with our spectacular support team!

Normal business hours are 5pm–7am Monday through Friday, with limited support during the evenings and weekends. The average wait time for an answer during business hours is currently about 3 minutes.
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